Help Centre

Frequently Asked Questions

Everything about our 8K IPTV Ireland service in one place — plans and pricing, apps and setup, trials, refunds, the reseller programme and your rights. Can't find your answer? Support runs 24/7 on WhatsApp.

01General & Service

What is Strong 8K IPTV Ireland?
Strong 8K IPTV Ireland is a premium IPTV subscription service built for Irish viewers — 55,000+ live channels, 176,000+ movies and 46,000+ series delivered over your broadband in 4K and 8K Ultra HD where available. There's no dish, no engineer visit and no contract: pick a plan on the subscription page, receive your login on WhatsApp within minutes, and watch on the devices you already own.
What makes this the best IPTV Ireland has to offer?
Three things set our 8K IPTV Ireland service apart: content depth (55,000+ channels across Irish, UK, US and international broadcasting), picture quality (true 4K IPTV Ireland streams plus 8K where available, backed by AntiFreeze anti-buffering technology and 99.9% uptime), and honest terms — manual renewal only, a 7-day money-back guarantee and a genuinely free trial. Judge it yourself: the 24-hour trial carries full access.
Which channels and content are included?
Every IPTV subscription Ireland plan includes the complete library — all Irish, UK and US channels, international packages, all PPV events, a full EPG TV guide, plus the on-demand collection of 176,000+ movies and 46,000+ series updated daily. There are no add-on tiers; one package carries everything.
Do I need fast broadband for 4K and 8K IPTV in Ireland?
We recommend a minimum of 15 Mbps for stable 4K streaming and 50 Mbps for 8K content, measured on the streaming device itself. Most Irish fibre and urban connections clear this comfortably. Full requirements and connection tips are in the setup guide — and if you're unsure, the free trial is the perfect speed test.
How fast is activation after I order?
Minutes. Order any of our IPTV packages Ireland plans on WhatsApp and your login details arrive right away during normal operating hours — instant activation is part of the service. The same applies to trial requests.

02Pricing & Plans

How much does an IPTV subscription cost in Ireland?
Single-device plans start at €15 for 1 month, €30 for 3 months, €45 for 6 months and €80 for 12 months. Two-device plans run €25 / €45 / €80 / €130 for the same periods. Every plan includes the full channel and VOD library — compare them on the subscription page.
Which plan should I buy?
Most households that buy IPTV Ireland-wide choose the 12-month single-device plan (€80 — works out around €6.67/month) for the best value, or the 2-device version if the living-room TV and a phone or second TV stream at the same time. Remember you can install apps on unlimited devices; the plan only limits simultaneous streams.
Are there hidden fees or price increases mid-plan?
None. Prices include applicable taxes, your prepaid period is locked at the price you paid, and because there's no auto-billing there are no surprise renewal charges — see the Terms of Service for the fine print.
Do subscriptions auto-renew?
Never. Every plan renews manually — we cannot charge you unless you explicitly purchase a new period. When your plan ends, access simply stops until you choose to renew. We may send a friendly expiry reminder; it never triggers a payment.
Can I upgrade from 1 device to 2 devices later?
Yes — message support on WhatsApp and we'll arrange the upgrade for your remaining period. Details of both tiers are on the plans page.

03Free Trial

Is there a genuinely free IPTV trial in Ireland?
Yes — a free 24-hour trial with complete access to every channel, movie and series. No credit card, no payment details, no auto-conversion into a paid plan: when the 24 hours end, access simply expires unless you choose to subscribe.
How do I request the trial?
Tap any Free Trial button on the site — it opens a pre-filled WhatsApp message. Send it, receive your login within minutes, and follow the setup guide for your device.
Why was my trial request declined?
Trials are limited to one per customer (verified by email, phone number and device) and granted at our discretion. Attempting multiple trials under different details breaches the Terms. If a genuine technical issue interrupted your evaluation, message us — we'll fix it or extend your trial so you can judge the service fairly.

04Apps & Downloads

Which IPTV players work with your service?
All the leading ones. Our Downloads page carries the official app collection — our flagship 8K player family, TiviMate 8K Pro, IBO Player, Smarters Pro, GSE and more — with install codes and direct links for every platform. Unsure which to pick? Our player comparison guide matches the right app to your TV.
Where do I find the Downloader codes for Firestick?
Every current install code lives on the Downloads page — we keep them updated as new app versions ship, which is why we never print codes elsewhere. The full Firestick process is in our step-by-step Firestick guide.
Do the apps cost extra?
Our official players are free with your subscription. Some third-party apps (IBO, TiviMate) offer free tiers with optional paid upgrades on certain platforms — that's between you and their store listing; your Strong 8K login works either way.
Is there an app for iPhone and iPad?
Yes — Smarters Pro and GSE Smart IPTV install straight from the official App Store, no jailbreak involved. Five-minute setup instructions are in our iPhone & iPad guide.
What login formats do you support — Xtream Codes or M3U?
Both, included automatically with every plan. Use the Xtream Codes login in modern apps for organised libraries and a working TV guide, and the M3U link for Enigma2 boxes or VLC. The differences are explained simply in our Xtream Codes vs M3U guide.

05Setup & Devices

Which devices are supported?
Practically everything with a screen: Samsung and LG Smart TVs, Android TV, Amazon Fire TV Stick, Android phones and boxes, iPhone and iPad, Windows and macOS, MAG boxes, Enigma2 Linux receivers, Roku and web browsers. Device-by-device instructions live in the setup guide.
How do I set up IPTV on a Firestick?
Enable Apps from Unknown Sources, install the free Downloader app, enter the code from our Downloads page, and log in — about ten minutes end to end. The complete walkthrough with screenshots-level detail is in the Firestick installation guide.
How does Smart TV setup work on Samsung or LG?
Install IBO Player from your TV's own app store, note the Device ID and Key it shows, link your playlist once at iboiptv.com/device from any phone or laptop, and restart the app. Four steps, all covered in the setup guide.
Can I install on multiple devices?
Install on as many devices as you like — TV, stick, phone, tablet, laptop. Your plan only limits how many stream at the same time (1 or 2 screens). One login travels everywhere.

06Troubleshooting

My stream is buffering — what's the quickest fix?
Switch the decoder in your player's settings (HW → HW+ → SW) and raise the buffer size to 3–10 seconds — that combination resolves most complaints in under a minute. Then get off 2.4GHz Wi-Fi (use 5GHz or Ethernet). All seven fixes, ordered by speed, are in our buffering guide.
Channels won't load after login — why?
Almost always a typo or stray space in the portal URL, username or password. Delete the fields, retype them exactly as sent on WhatsApp, and restart the app. Still stuck? Message support — we diagnose live, 24/7.
The TV guide (EPG) is empty — how do I fix it?
On an Xtream Codes login the guide loads automatically — give it a minute on first launch. On M3U, guide data needs the separate EPG URL from your activation message added in the player's playlist settings. Our formats guide explains why.
A specific channel isn't working — what should I do?
Try the decoder switch first (it fixes single-channel issues surprisingly often), then report the channel to support on WhatsApp. Channel line-ups occasionally change through licensing or technical shifts — where it's on our side, we act on it.

07Billing & Refunds

What is your refund policy?
A 7-day money-back guarantee on every paid plan — full refund, no questions asked, back to your original payment method within 5–10 business days of approval. The complete policy, including eligibility details, is on the Refund Policy page.
What isn't covered by the guarantee?
Requests after the 7-day window, free trials (nothing was paid), credentials shared in breach of the Terms, and playback issues caused by your own internet, device or an outdated player app you decline to update. Billing errors are different — confirmed mistakes on our side are refunded in full regardless of the window, typically within 2 business days.
How do I pay — and is it safe?
Ordering runs through WhatsApp, where payment is arranged via the channels agreed there. We never collect or store card details through this website — see the Privacy Policy for exactly what data we hold and why.
Do you offer credits for outages?
For extended outages directly attributable to our infrastructure, affected customers may receive a pro-rata credit or plan extension — distinct from the 7-day refund. Details in section 9 of the Refund Policy.

08Reseller Program

How does the IPTV reseller program work?
You buy credits at wholesale — from €1.95 per credit at the top tier — and each credit creates subscription time you sell at whatever retail price you choose, keeping the entire margin. A professional reseller panel is included free. The full model, credit tiers and panel tour are on the reseller page.
What does it cost to start reselling?
The Minimum plan is 120 credits for €300 (€2.50/credit); tiers scale to 1,200 credits at €1.95 each. Credits never expire, so stock carries no time pressure. Compare all four tiers on the reseller page.
Can resellers offer free trials to their customers?
Yes — 24-hour trial lines cost 0 credits, so you can let prospects test the service without spending stock. It's one of nine panel features, alongside custom DNS, a downloads centre, developer API and expiry alerts.
Is reselling allowed under the normal subscription?
No — personal plans are licensed for private, non-commercial use only. Commercial resale requires the official programme with its separate terms, as set out in the Terms of Service. Apply through the reseller page.

Still Have A Question?

Message us on WhatsApp — real answers from real support, 24/7. Or test everything yourself with a free 24-hour trial.